play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9600392071
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient method makes logging in quick and hassle-free.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal to stabilize. If you still don't receive the OTP, try clicking 'send OTP' again and if that doesn't work, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not bonus rewards. The withdrawn amount is based on actual gaming earnings, excluding any bonus collected.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from a previous 30 minutes. However, occasional delays in payments may cause the process to take up to 24 hours to complete. This added variability can result in a range of processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus funds are separate from your own funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is delayed, don't worry, the funds should be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
We take pride in providing a wide range of secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. This ensures smooth and hassle-free transactions for our users. Our high-level security protocols are designed to protect your personal and financial information, keeping it safe and confidential at all times. Our commitment to security is unwavering, and we implement robust measures to prevent unauthorized access, data breaches, and other potential threats. With our advanced security features, you can trust that your transactions are protected and your sensitive information is safeguarded.
We take immense pride in providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to address any questions or issues you may encounter. Our team is committed to helping you navigate our platform seamlessly, ensuring that your experience is nothing short of outstanding. In addition to our premier customer service, we offer generous bonuses and promotions designed to provide maximum value to our players. This is why we're more than just an online casino - we're a comprehensive entertainment hub that offers a unique and engaging experience. By joining us today, you'll discover why play exchange is the go-to choice for online casino enthusiasts worldwide. Our commitment to excellence, combined with our extensive range of games and promotions, makes us the perfect destination for anyone looking to elevate their online gaming experience.